My experience of handling the claim for my father's admission was seamless. I was initially a little worried about the process since the e-card was yet to be generated and my father was hospitalized on an emergency. Right from the time Sadab assigned you as the SPOC for the claim, you made sure that everything was taken care of. Your regular check-in calls on the progress of my parents' health to handling the entire claim process was really good, and for sure, it was with a humane touch. Thank you once again, Mohan. I am sure Nova is creating the experience which was lacking in the insurance domain and setting standards for others to follow.

"Venturing through the complex insurance market, Springworks was on the lookout for a provider that broke away from the norm. Our move towards digital solutions needed a partner aligned with our vision. In our search, Nova Benefits stood out not just for their competitive offerings but for their sales team's personalised and responsive approach, which greatly simplified our decision-making process. The transition to Nova was seamless, the onboarding was swift."

"In each and every stage, I feel the professional approach and transparency. Whenever I raised a query or needed clarification, I got a prompt response from the team. The portal is a backbone for the entire process."

“You’re a business of empathy, an intentional empathy!"

“Appreciate the wonderful coordination the Nova Team has done for my health check-up. Love how the team handled calls patiently and did constant follow-ups to ensure that I have a smooth experience. Kudos to the Nova team for their outstanding support.”

"The moment my wife Amrita Kaushal called Nova Benefits founder, he had created a team of task masters, within a few minutes the claim was raised, their team travelled to hospital for documentation, few of their team members visited the Insurer to get the claim process initiated. The documentation was fast tracked and hardly in an hour everything got approved. The procedure was done and the same seamless experience was ensured by Shweta Gupta."