About Medi Assist TPA

‍What is Media Assist TPA?

Media Assist TPA is an IRDAI backed third party administrator. Considered as one of the largest TPAs in India, Medi Assist has more than 11000+ network hospitals, 30+ insurer partnerships, and has successfully settled more than 60 Lakh claims.

Understanding Medi Assist TPA Claims

Media Assist TPA Claims Process

For Medi Assist TPA cashless claims:

1. Ensure that the hospital you choose is a part of the network hospital list of your insurer or the Medi Assist TPA 
2. Intimate Medi Assist TPA of your admission to a cashless network hospital
3. Verify your identity at the network hospital through your insurance ID card, corporate ID and personal ID proof
4. Fill out the pre-authorisation form so that the hospital can raise the cashless claim request to the Medi Assist TPA
5. Upon receiving your request, Medi Assist TPA verifies all details and shares an approval for the claim
6. If in any case the claim is rejected due to any reason you will be required to pay the entire bill at the hospital and then raise a reimbursement claim with the Medi Assist TPA after discharge (only applicable for admissible cases)

Search for Medi Assist list of network hospitals - https://www.mediassist.in/network-hospital-search/

For Medi Assist TPA reimbursement claims:

1. Inform the Medi Assist TPA within 24 hours of being admitted to the non-network hospital
2. Click a picture of all necessary documents and upload them on the Medi Assist App or Portal
3. Once the documents are submitted, Medi Assist TPA will view your documents and inform you if any further documents are required
4. After sharing the soft copies of all relevant documents, ensure that you send the hard copies of all the documents within 15 days of discharge so that your claim is settled
5. Ensure that you keep all the original documents handy including the bills, Medi Assist claim form, discharge summary, prescriptions and other hospital-related documents in case of an queries regarding your claims

Read more - How to choose between cashless or reimbursement claim?

Media Assist TPA Claims Status

Steps to view your claim status through Medi Assist TPA:

1. Visit -  https://www.medibuddy.in/claim 
2. Choose an option from claim ID, employee ID or Medi Assist ID
3. Enter your full name and date of hospitalisation

Once you follow these three steps, your claims status should be displayed.

Medi Assist TPA Hospital List

Medi Assist TPA currently has more than 11,000 network hospitals in cities across India including Mumbai, Chennai, Kolkata, Bengaluru and more.

View all Medi Assist TPA Network Hospitals →

Medi Assist Login

Here’s how employees can login to the Media Assist portal:

1. Visit the Medi Assist TPA home page and click on corporate at the top right corner
2. Choose the option Medi Assist TPA corporate login
3. Enter the username and password shared for Media Assist TPA to your corporate email id

Once logged in you can access various Medi Assist TPA details such as e-card and unique ID number, raise a claim, check the claim status and more.

Medi Assist TPA Contact Number

*You can access the Medi Assist TPA customer care through the following:

Call Medi Assist at: 1800 425 9449 (Available 24X7)

Mail Medi Assist at: [email protected]

In case of further queries, feel free to reach out to us at anytime: https://www.novabenefits.com/

FAQs

1. How to track Medi Assist claims online?

You can track claims registered with Medi Assist TPA by visiting https://www.medibuddy.in/claim and sharing the relevant ID information.

2. What is Medi Assist TPA customer care number?

The Medi Assist TPA customer care number is 080 22069449 and is available 24*7.

3. How to access the Medi Assist hospital list?

You can search for any hospital in the Medi Assist TPA hospital list on - https://mediassisttpa.in/network-hospital-search/

4. What can be claimed in Medi Assist?

Medi Assist TPA is a third party administrator that can help in settlement and processing of insurance claims.

5. What does Medi Assist mean?

Media Assist TPA is an IRDAI backed third party administrator. Considered as one of the largest TPAs in India, Medi Assist has more than 11000+ network hospitals, 30+ insurer partnerships, and has successfully settled more than 60 Lakh claims.

6. What is TPA in medical claims?

A Third Party Administrator (TPA) is an intermediary between the insurance provider and the policyholder. Its key function is to ensure the settlement/processing of insurance claims.

Read more - Understanding different group health insurance terms

7. Does Medi Assist cover dental?

The extent of coverage provided depends on the policy and insurer, it is not dependent on Medi Assist.

8. What is the Medi Assist TPA address?

Medi Assist TPA has different locations, the address varies based on the city you are located at.

9. What are the advantages of Medi Assist TPA

Extensive list of Medi Assist network hospitals: With 11,000+ Medi Assist TPA network hospitals in India, employees can avail cashless treatment for their medical ailments at multiple locations. Read more - Understanding network hospitals in health insurance

Large number of claims settled: Medi Assist TPA has successfully settled 60L+ claims and has processed 3.8L+ covid claims within 9 months, enabling policyholders to get the required coverage from their insurance.

Round-the-clock customer support: The Medi Assist TPA customer care team is available 24*7 and can be contacted on 1800 425 9449. Additionally, you can also reach out to them via email on [email protected].

*These contact details may be changed by the provider, please check the Medi Assist website in case of any errors.